Mon, 12 January 2015
Direct download: 73_Providing_Service_that_Ignites_Loyalty.mp3
Category:general -- posted at: 3:30am EDT |
Thu, 8 January 2015
How to Lose a Customer: Click To Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
Direct download: 72_How_to_Lose_a_Customer_True_Tales_of_a_Courtsy_Call_Gone_Awry.mp3
Category:general -- posted at: 3:30am EDT |
Mon, 5 January 2015
Direct download: 71_Squirrel_Lessons_Are_Your_Resources_More_Bountiful_than_You_Know.mp3
Category:general -- posted at: 3:30am EDT |
Thu, 1 January 2015
Click To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! In theory working with friends seems like it would be great. And, at times it does work out well. However, over and over I find my clients struggling with the negative impact of work friendships. We spend a lot of time at work so it’s bound to happen. We become friends with people at work. There are many ways you can end up supervising a friend:
The problem these friendships often breed drama. Here are some scenarios I’ve seen:
How do I define drama? If you’ve been listening to this podcast for a while you know that I define it as anything that shifts focus from where it should be; on providing great service. Friendships will happen at work and you can have friendships without generating drama but you have to have good boundaries and solid ground rules.
Click To Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
Direct download: 70_Defeat_the_Drama_of_Supervising_Your_Friends.mp3
Category:general -- posted at: 3:30am EDT |