241 Tina Wells - Engaging Young Readers!

Tina Wells is an award-winning and best-selling author. She's the founder of RLVNT Media, a company she founded to focus on increasing representation in media. 

Tina is very passionate about writing and reading! Her writing brings diverse characters to life for young readers who might not always see characters that look like them. 

TinaWells.com 

IG: @tinawells_

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Barbara Dalle Pezze, Ph.D. is an internationally recognized leadership coach, life strategist, facilitator, and author distinguished by her capacity to inspire and empower, and by her unique ability to connect and tune in with people from highly diverse cultures, ages and backgrounds. With over 18 years of global experience living and working in China, Hong Kong, Australia, Canada, Europe and The U.S., Barbara has partnered with global leaders, entrepreneurs, C-Suite Executives, and members of family-owned businesses, to help them make key paradigm shifts and breakthroughs so that they can effectively create large scale changes in society and the world.

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EP 238 How are Your Personal Stories Shaping Your Future?

Poker Face – You might think you have one.  But, do you?

A few years ago we did a super fun family photo shoot! We laughed, created memories and captured wonderful pictures that still hang on our walls.  

A portion of the photos were done in an area of a park where you can feed wild birds.

While my husband and boys looked like Disney Princes as they calmly gazed upon the birds eating from their hands, we discovered quickly that I was not capable of this response.  The wonder and awe I felt as these birds landed on my hand showed on my face EVERY time.  It was spontaneous, authentic and unavoidable for me. And it led to LOTS of laughter!

It gets me thinking about non-verbal communication. I CLEARLY am not capable of a good Poker Face.  Some are much better at times but…the reality is, even with practice, our facial expressions, body positioning, voice tone and tempo give away more than we realize.  

The reality is that our non-verbal communication constitutes more than 90% of our message!  That’s why, contrary to how some coach or train, my communication coaching begins with a shift in story and mindset rather than just words.  

The happenings in our mind transmit whether we want them to or not.  I can tell someone what to say but that just isn’t enough.  Practicing strategies to help you master 

• your thoughts 
• and the stories you tell yourself about your experiences and your relationships, 
• the words you use in your mind
  
  

These all play a powerful part of our communication and ultimately your relationships.  

So, notice first the message you are giving yourself within your mind.  Think about how these words and thoughts will shape your emotions and actions.  This shapes your response to life and those around you and how you craft the words you’ll use.

Are the words and stories that happen in your mind serving you, helping you feel empowered or are you constantly a victim, angry, defensive and feeling powerless to impact life circumstances?

I’ve helped many reshape thoughts about their lives and this has been the powerful beginning of reshaping their futures.  Need additional help with this?  Reach out! I’m here to help.

You can grab a spot on my calendar by going to MyImpactAcadmy.com/Call

OR, hop into The Impact Academy MyImpactAcademy.com/Join

237 Margy Feldhuhn 

Interview Connections

instagram: @interviewconnections

Margy Feldhuhn is a podcast host and the co-owner and CEO of Interview Connections, the first and leading podcast booking agency. She and her business partner lead an in-house staff of over 25 full time employees in their (now virtual) Rhode Island office, and have successfully scaled the agency to multiple 7 figures.

In addition to being an entrepreneur, Margy is also an animal rescue advocate and personal development enthusiast. With her podcast, “We Get It, Your Dad Died,” Margy uses her own experience of losing her dad to suicide to transform the conversation around grief and show the joy that is possible on the other side of loss. Her show won First Prize in the Best Podcast Category of the 2021 Rhode Island International Film Festival. 

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EP 236 Key Why’s & How’s of Celebrating Your Team 

Summary:  To create a great culture you must pair accountability with celebration, praise and recognition. 

As leaders we and, as an extension, our teams, can become extremely task oriented, which is good.  However, with a full focus on outcomes leaders can unintentionally miss opportunities to acknowledge progress or celebrate success.  In this circumstance, the team just moves immediately from one task and project to the next and there’s lost opportunity to unite as a community, acknowledge accomplishments and celebrate. 

Years ago, someone asked me what my definition of success was.  At first it seemed like a really simple question.  Once I started thinking about it, however, I realized it was more complex.  In the end, after much contemplation, I arrived at a definition that has served me since.  Success is best defined with a perfect blend of celebration for what you’ve achieved and some discontent that ignites excitement about what will come next.  

Focusing on only what comes next leaves you constantly yearning for a future that hasn’t happened yet, always driving towards achievement to relieve your discontent.  

 

Living with only celebration for what has already occurred, however, can leave you feeling unmotivated. I did that big thing. Now what? And it’s also a full focus on the past. 

A healthy team needs a blend of both. Most often it is the celebration side of the equation that gets less attention. As we work to do more with smaller teams our busyness, understandably, has us hyper-focusing on task completion.  And, when challenges, hiccups or emergencies arise we must shift our attention there for an immediate reaction and response.

So, be intentional about building in praise.

Celebration, recognition and praise can be simple and don’t have to require a lot of time or planning.  

As you integrate celebration, make sure it is spread throughout the organization. Most teams engage in activities that require participation from individuals across departments. Some work behind the scenes while others are more front and center. No team functions well without the whole and every task is important. 

There is a tendency to focus on the people or departments at the front of the effort and a missed opportunity to show gratitude for those working behind the scenes.  This can create division within the organization.

Humans will work to win accolades, sometimes even subconsciously. Recognition that focuses too much on those at the front may motivate teams to prioritize their own work over where they can support from behind.  The thought, “If I can focus on our team’s agenda perhaps we will be acknowledged.” This can delay important organization work. Instead make appreciation and acknowledgement abundant. Get teams working together towards common goals rather than working to meet their own departmental agendas first.

I believe that there is an innate human desire to be known, acknowledged and appreciated.  When gratitude is a scarce resource you end up fostering a “what about me” syndrome.  Any little crumb of acknowledgement or appreciation to one person leaves others thinking, “yes, but what about me?”  Humans yearn for appreciation when it is lacking.  For the good of the team, the goal is to spread gratitude abundantly but authentically.   

Focus on looking for reasons to celebrate.  From a perception perspective, our brains are miraculous!  They are able to take in millions of pieces of data in every second.  As humans, we are only able to focus on about 6 to 7 pieces of data at once, however.  We train our brains to keep certain data available for ready access.  We get to choose which data to notice, retain and act on.  There are opportunities for you to thank your team.  You just may not be in the habit of looking.  If this is the case, re-train your brain by practicing.  Seek out a set number of opportunities to appreciate someone weekly or daily.  

Maybe you are unwilling to thank people for some reason.  Some clients I’ve worked with are uncomfortable giving praise.  If this is you, work on it or seek out a coach who can help you.  Either way, choosing to look for things to celebrate will help you re-align your focus to the positive things happening.  There are plenty.  

Celebration is an important element to bringing a team together.  Look how excited football players get during a game! Grown men high five and pat each other.  Celebration motivates everyone towards a common goal.  Set achievable goals and then celebrate when you achieve them.  Celebration doesn’t have to mean party hats and champagne.  It can be ringing a bell, playing a victory song, high fiving, sending out a congratulations email to the team, writing out a card, having a pizza lunch.

Individual acknowledgement can come in many forms.  Employees who are asked to weigh in on an idea or participate in designing the roll out of a new program feel trusted and valued.  You can also provide opportunities for team members to present at organization events or to your Board.  New and special opportunities are a great way to help someone feel special.

Recommendations:

• Show plenty of appreciation to all. Make recognition abundant but authentic.
  
  
• Catch employees doing something good and let them know.
  
  
• Make sure that acknowledgments after events or program rollouts include both the front and center teams and the employees who worked in the background.
  
  
• Leaders, change your mindset.  Be on the lookout for the good every day. Create specific goals daily or weekly to show authentic appreciation.
  
  
• Take a moment to acknowledge the cool things happening. Even if it’s in a small way. Hit a gong or bell or send out a group email when something goes well. 
  
  
• Utilize “Wow” Boards, a place to showcase letters of appreciation from customers and thank you’s from employees to their team mates.
  
  
• Seek out ways to reward employees with special opportunities to represent the organization, speak at an event or attend or share at a Board Meeting. Time with you or other leaders in your team is also likely a coveted reward.

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Sherman is the CEO of The George Washington Institute, host of the Friends & Fellow Citizens Podcast, and a Communications Director. A graduate of King’s College London and Texas A&M University, he is an aspiring statesman and George Washington enthusiast who plans to run for office in the future.

Sherman is very passionate about politics and making a positive impact in the world. He loves sharing history and stories. Despite being in D.C. during the January 6th insurrection Sherman has high hopes for the future of the United States. 

MyImpactAcademy.com/Join

 

EP 234 Key Tactics for a Smooth Transition from Manager to Leader

A few quick distinctions for context – 

Manager – I see as direct overseer of tasks and specific outcomes

Task Master – more micro-managy, Sherrif of the organization – 

eyes and ears on actions and outputs

Leader – vision – high level scope

High impact team each cascading the leader’s vision beyond

Increasing circle of influence by casting vision and providing autonomy to a skilled team

Surrounded by people with complementary knowledge, skills and abilities and allowing them to shine

Unifying the vision and focus and creating freedom to decide and act towards the common goal

Transition will always involve casting eyes higher – elevation of focus – wider influence.

Passion - your fuel and be ready to inspire by sharing - Get clear about why you do what you do - 

Autonomy - Create bigger sandboxes - Release Control - Trust - Surround yourself with those you can rely on – great skill and trust them to do their great work

shift Your Focus Up - Eye on the Prize – Hands off the specifics, the processes, the day to day

Avoid these Common Tripups- 

1. Working with a team you don't trust -  is it you or them?  An important question to answer

 

Either way - figure it out - You can't increase your circle of influence by just adding team members - If you continue to be involved in every action or decision you will slow progress and action - 

Is your lack of trust your issue?  Work on that - is it them?  Change your team

2. Sharing information without being clear about your objectives -

  - manager is more high control - team will be used to you making the decisions, solving the problems - you need to teach them to be creative, take initiative, etc.....

Have seen trip ups – My team thinks the conversation/debate is never done – Consequence of a collaborative leadership style w/o communicating who is making final decision and when that is done - 

 - Implement a quick definition structure that clarifies immediately  - Sharing for FYI - Sharing for Collaborative Discussion - Sharing to Decide together

3. Lacking clarity in Delegation - model it, teach it - 

Using phrases like - When you Get around to it - when you get a chance – 

*

Also, I’m trying out a new audio app, Wisdom. I invite you to join me there.  You’ll be able to ask questions and interact with me live. 

I’ll be sharing leadership strategies and answering your questions – How awesome!  Bring your specific questions or challenges to gain customized strategies.  

December 10th, 2021, 10:30 AM EST 

The link:  https://joinwisdom.audio/kirstenrvogel

The link will be on today’s show notes as well.

Catching this episode after the fact? No worries! Wisdom records and keeps replays readily accessible.  Follow the same link to find this and other recordings at the bottom of my page.  

 

233 Michael Ashford - The Power of Stories 

Michael Ashford is the Director of Marketing at The Receptionist, and he has transformed their business beyond 2020 expectations accruing $6.1M+ in revenue. Michael faced The Receptionist away from commercial spaces and toward logistics and supply chain. He believes good marketing is good storytelling.

Michael strives to connect and open up the world of leaders. He encourages selfless service and problem solving. He wants to create a reachable world rather than egoic leaders. 

TheReceptionist.com 

EP 231 Julie Bartkus - Rise Up to the Challenge!

JulieBartkus.com

Julie Bartkus is the leading authority on workplace transformation. Over the past 20 years, she has helped leaders across the globe transform their workplace culture from negative and destructive to happy and productive. Her approach is a holistic one as her clients know that a personal transformation is required to achieve a total team transformation.

MyImpactAcademy.com/Join 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

EP 229 Amy Lynn Durham - Spiritual Intelligence and Culture

Create Magic At Work™

https://createmagicatwork.net/

Amy Lynn Durham is the founder of Create Magic At Work™ and an international authority on improving workplace culture so employees and teams have better results with less drama and stress.

In addition Amy is:

A U.C. Berkeley Certified Executive Coach

Certified to coach in the 21 skills associated with Spiritual Intelligence (SQ) using the SQ21 Assessment. 

A Certified Emotional Intelligence Practitioner  

Amy loves to share tips and tools to help leaders put their ego aside and gain higher productivity with less stress in the workplace.

Connect with Amy!

https://www.linkedin.com/in/amylynndurham/ https://www.instagram.com/createmagicatwork https://twitter.com/durham_amy https://www.youtube.com/channel/UCnEm4h3fUgaq8qgvZpz6dGg/videos

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 227 Vikrant Shaurya

Bestsellingbook.com

Vikrant is the CEO & Founder of BestsellingBook.com,  #1 Bestselling Author, sought-after Book Launch Manager, and an internationally recognized Digital Publishing Expert.

He has helped thousands of entrepreneurs and first-time authors actualize their dreams by joining them in their self-publishing journeys through his courses, coaching, and done-for-you services.

MyImpactAcademy.com/Join 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

226 The Work of One Preparing for Conversations & Choices in Your Family Business

I Help Build Your High Performing Team and Make Your Bigger Bolder Impact

Get What You Need from Your Team – Even if they’re family

Important first step – family businesses can struggle with feelings of obligation or entitlement between the Now Gen and Next Gen

Often assumptions are what drive the path of the Next Gen into the business.

I’ve seen it so many times.  A Next Gen feeling the weight of responsibility to run the business, generate profits that will support the employees, family members and Now Gen through retirement.

Often, underneath is a lack of confidence and an uncertainty about desire.

Most often family members fear and worry about what might be a difficult conversation. They have assumptions about how the conversation will go and the reactions of close family members.  

It is especially difficult to have the tenacity required to initiate what might be a tough conversation if we aren’t clear about what we’re asking for.

When I begin working with a client who has not engaged in self-discovery there is usually knowledge about what they don’t want  - Often – I don’t want what is – but no clear idea about what they do want.

And….they usually have not identified the key reasons WHY they don’t want the current circumstance.

Is it fear, lack of confidence, staying silent rather than speaking up, how they are being treated currently……

The list goes on.

Ideally, each family member will take time to clarify what he or she desires from the business.  If they current circumstance is not what is desired learn why – all of this will help drive the conversation and path.

EXAMPLE – 2nd Gen – 30’s – Lacked Confidence – felt she didn’t want to be a leader or couldn’t be good at it.

Not interested in running the family business

No Creative Exploration – She saw only 2 paths – run the business – exit the business

Self Exploration =Loved CFO work.  Did not want to run the business – Was a good leader – just needed to build her skills – 

End result – CFO – hire a President – Build Leadership Skills

 

The Take Away Lessons from this example:

 

First Explore Why You don’t Want to go Down the Current Path

 

• Lack confidence

• Lack knowledge or experience

• Feel unheard

• Feel powerless

• Feel lack of life balance

• Building resentments

• Things feel unfair

• Unrealistic Expectations – you or others.

 

Create a Clear Path – to a new possibility – Identify in Detail

• Future Desires
• Strengths
• Passions
• How Do You Want to Spend Your Time?
• Where Do You Want to Live?
• What Do You Want?
• What Do You Need?

Get Creative

• Now that You’re Clear About What You Want – How Can You Get There
• Time to Get Creative

Creative Exploration

• Explore New Paths 
• Consider Alternate Options
• Identify New Possibilities
• What If……….
• Could it Be…………

 

What do you do when you’ve achieved your goals yet you still don’t feel happy? Well, even though Rebecca Morrison was a happily married mom and lawyer with a two-decade career in BigLaw and Finance, she felt something was missing. That feeling led her on a quest to figure out whether it was possible to be both successful and happy. Now a Happiness Coach and Author of The Happiness Recipe: A Powerful Guide Living What matters, Rebecca helps high achievers live happier, lead happier and build happy businesses.

Untangle Happiness

www.instagram.com/the.butterfly.society; www.linkedin.com/in/beckymorrisonbfs

MyImpactAcademy.com/Join 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Chris Wexler has had a winding career, starting on Wall Street, spending 20 years in advertising technology before he found his real calling - putting all that he has learned together to make the internet a safer place for children by fighting the spread of Child Sexual Abuse Materials via cutting edge technology.

https://www.linkedin.com/company/krunam/

krunam.co

MyImpactAcademy.com/Join 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 221: Jonathan de Potter - Psychedelic Mental Transcendence

 

  Jonathan de Potter is the Founder and CEO of Behold Retreats, a bespoke wellness service that facilitates journeys of self-discovery and transformation, supported by the scientifically proven benefits of plant medicine therapy. As a thought-leader in psychedelic plant medicine, his priority is to guide leaders and executives to maximize the benefits, and to raise education and awareness on the subject.

 

Jonathan’s retreats require weeks of preparation. Goals are planned before and implementation occurs after the event. Jonathan helps others discover their shortcomings and mental blocks. Plant medicine is just one aspect of the process. It is not the primary focus of the retreat. Jonathan puts his focus on shifting mindsets and releasing egoic desire.  

Get in touch with Jonathan and checkout Behold Retreats!

Behold Retreats Website: https://www.behold-retreats.com/

Behold Retreats Ayahuasca Retreat in Costa Rica:  https://www.behold-retreats.com/retreats/costa-rica

Behold Retreats 5-MeO-DMT Retreat in Mexico: https://www.behold-retreats.com/retreats/mexico

Behold Retreats Psilocybin Retreat in Netherlands:  https://www.behold-retreats.com/retreats/netherlands

Jonathan de Potter LinkedIn: https://hk.linkedin.com/in/jonathan-de-potter-aaa9813

Behold Retreats Instagram: https://www.instagram.com/behold_retreats/

Behold Retreats Facebook: https://www.facebook.com/BeholdRetreatsJourney/

 

MyImpactAcademy.com/Join

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

Chris Hull is the Co-Founder and Chief Product Officer of Otus, a Chicago-based edtech company. After 13 years as an educator, Chris wanted to minimize the chaos of disconnected edtech tools for K-12 administrators, educators, students, and their families. Otus is one system to teach, grade, analyze, and plan. With Otus, school leaders can focus on student learning, not technology. Learn more at http://otus.com

As an educator, Chris struggled to collaborate with his peers. The faculty would struggle to piece together information on the performance of students. Instead of working on a solution the staff would spend time scrounging for different documents and notes. Moments like this inspired Chris to develop Otus!  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 217: Michael MacDonald- Basketball to Board Room

https://frombenchtoboardroom.com/

Michael MacDonald is the former executive chairman and CEO of Medifast. Before that, he was an Executive Vice President for Office Max, and spent 33 years in sales, marketing, and general management at Xerox, where he served as the president of the North American Solutions Group--a $65 billion division of the company. He also served on the Jimmy V Foundation for Cancer Research.

Michael was cut from his basketball team the first time he tried out. He eventually played on a scholarship from Rutgers. Michael learned many valuable life lessons through basketball. The sport taught him teamwork, perseverance, and the value of diversity. 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

EP 215 Neil Gordon

 

http://neilcanhelp.com

 

Neil Gordon works with executives, influencers, and thought leaders and has helped them get six-figure book advances, be seen on shows like Ellen and Dr. Oz, and double their speaking fees. Prior to becoming a communications expert, he worked on the editorial staff of Penguin Random House where he worked with New York Times bestselling authors. He has been featured on Forbes, Fortune, Inc.com., and NBC Palm Springs, and is a VIP contributor for Entrepreneur.

Before Neil helped leaders skyrocket their career's he worked nights for lyft. He struggled to write for more than 10 minutes at a time. He ghost wrote books and made very little until he started helping others improve their communication and deliver a bigger impact. Neil is an amazing story teller and he can help you achieve bigger and bolder accomplishments!  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 213 Paul Shepherd

 

https://paulbshepherd.com/

 

Paul Shepherd is a Sydney-based entrepreneur, coach, and creator of a unique system that helps leaders to live a life of purpose and meaning through a holistic 360-degree approach that nurtures the mind, body, and soul.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 210  Family Business  4 Key Questions  - Clarify these to Resolve some Conflict

In more than 20 years of working with Family Business the most intense emotions arise around 4 basic topics.

There are nuances, yes, but as I look back they all fit in these categories. Sometimes this challenges land in more than one spot

2 Key Goals - Always

• Profitable Business
• Healthy Family

A real life example:  From the family of 6 Next Gen who unexpectedly inherited the business – 2 working in 4 not – building resentment – all had = decision making

2 working in – building resentment – 4 not 

– benefitting financially w/o work – decisions driven by the size of their checks.

Who does the work of the business – 2

Who makes decisions – 6

Who owns – 6

Who benefits – 6

Harder to Achieve if Conversations Happen During…..

• Crisis
• Conflict

4 Key Questions to Answer for  ~ Now & Later ~

• Who Does the Work of the Business?
• Who Makes Decisions for the Business?
• Who Owns the Business?
• Who Benefits Financially?

Friction can happen when there is confusion around the answers to these questions

When the answers are not consistent – 

When the answers pit one family member against the other from competing objectives – like the example I shared

DefeattheDrama.com/Call

EP 211 Tony Martignetti- Unlock Your True Potential

https://www.inspiredpurposecoach.com/

Tony Martignetti is a trusted leadership advisor, entrepreneur, idea generator, and people connector. He brings together practical experience, formal training, and extreme curiosity, to elevate leaders and equip them with the tools to navigate through change and unlock their true potential.

Before becoming a leadership development advisor, he was a finance and strategy executive with experience working with some of the world's leading life sciences companies. Along his journey, he also managed small businesses and ran a financial consulting company.

Tony is the host of The Virtual Campfire podcast and the author of "Climbing the Right Mountain: Navigating the Journey to An Inspired Life."

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 208 Peace not War – a Poem I wrote in High School

I just ran across my little box of memorabilia from my school years.  Even back then I used to write motivational stories, creative short stories and poems.  At the time I was very concerned about war.  I wrote this poem my Senior Year but it really seems to fit for today’s circumstances so I thought I’d share it now.

 

Peace Not War

A Poem by Kirsten Ross Vogel

Senior Year in High School
Many years ago : )

Struggling with our problems

Taking things in strife

The way we treat each other

You’d think we didn’t care for life

The time we live is oh so short

Why can’t the people see?

We’re in this world together

We share it equally

Let’s put our pride aside right now

There must be no delay

Why is the phrase, “I wish for peace”

So very hard to say?

Start living for the future and

Forget about the past

Work together to reach our common goal

Mankind has to last!

DefeatTheDrama.com/Call

EP 207 Jerry Brazie

Jerrybrazie.com

Jerry Brazie grew up poor in a family of 9 children. He got his first job at 11 years old. He’s had to steal food just to eat, and has lived on the violent streets before.

Jerry worked more than 20 jobs before starting his first business at age 28. Over the last 20 years his companies have generated over $450M in revenues, and a lifetime of experience.

A serial entrepreneur, he has had thousands of employees and has owned, bought and sold many businesses. His mission is to teach others what is possible, particularly people with a background like his.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

Cobus Visser \S/uperman of Africa

International Motivational Keynote Speaker

Teamculture and Firewalk Guru

Peak performance mental strength Consultant 

Business & Marketing Strategist

 

With over a decade in executive and personal coaching, motivational speaking, and most importantly, real-life, in-the-trenches experience – Cobus Visser has shown how one can change your life around and meet greater heights with the correct methods, training, and guidance.

 

He is an author, motivational speaker, international trainer, life coach, and the only Master Firewalk Instructor in South Africa, dedicated to helping all individuals, be it business leaders, entrepreneurs or people with disabilities.

 

Cobus was diagnosed with Haemophilia as a child - he endured pain every day of his life since a young age but never has he had his condition define him as a person. In 2013 Cobus found himself in hospital – unable to move and in excruciating pain. But instead of giving up and succumbing to his situation Cobus decided there and then that he will not have his body imprison him for the rest of his life – instead he was determined to move his arms again one day, crawl again one day, and maybe climb to the summit of Mount Kilimanjaro one day. He did all of that. In 2018 Cobus conquered Mount Kilimanjaro and is already planning his next adventure: the Camino de Santiago, Everest base camp & Machu Picchu - Nothing to lose and a world to see..

His own mental strength and abilities have given him the skills and tools to help thousands of people every day to change their lives for the better.

To be born with Haemophilia is not an easy card to have been dealt in life - it involves waking up and going to bed every day in constant  pain.

It involves days where he can not leave his bed.

It involves warming up his ankles a minimum of one hour  every morning just to be able to move

It involves not knowing if you will wake up tomorrow morning and find yourself in a wheelchair for the rest of your life.

 

These are the constant physical and emotional battles a Haemophiliac struggles with.  “The doctors recently told him that he will have to go for an elbow and two ankle replacements very soon - this all at the age of 37. he feels more like an 87 year old, and is scared to think what might happen to him in the future if these are the struggles at 37.”

 

However, he still regards himself as ‘lucky’ to be able to walk and move at his age, as many Haemophiliacs in their 30’s can not. he does however share a lot of the struggles and worries that so many Haemophiliacs have , ( the Haemophilia mutation occurs in about 1 of every 5,000 male births)  such as providing for their families.

It is impossible for him to find physical work,  even a ‘desk job’ is hard to keep as he finds himself unable to move and/or leave the house at least 4-8 days per month - now, which employer will be ‘understanding’ towards that? So not only are you in physical pain, but constantly worrying about the welfare of your family, your wife, your children. As he say “I have never been able to play ball with my children . I will never be able to run and play rugby with them. I feel sad every time I think about that. Not sad for myself, but sad that they will never experience having a father to do those simple things with’

 

That is why he is regarded as a real life Superman by so many across the globe. He might have been born with a disease that has influenced every single part of his  life, but he  NEVER let it define his  life. 

He shocked everyone, including his family, when he climbed to the summit of Mount Kilimanjaro in 2018. 

He also shocked everyone when he trained  and started conducting fire walks across the globe as a motivational technique.

https://solo.to/cobusvisser

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

Instagram -  https://www.instagram.com/thefinniankelly/

Facebook - https://www.facebook.com/thefinniankelly/

Youtube - https://www.youtube.com/channel/UCSn4sfzzeTB3KRscnZdcpVg?view_as=subscriber

LinkedIn - www.linkedin.com/in/finnniankelly

Twitter - https://twitter.com/TheFinnKelly

 

www.finniankelly.com, www.intentionality.com

 

As a sought-after speaker, event facilitator and executive coach, Finnian has been dubbed “the Business Mystic” because of his unique ability to put consciousness into business and inspire leaders to find new levels of meaning and purpose through their creative endeavours.  

 

As an entrepreneur, Finnian built and exited two multi-million dollar companies in the financial industry.  He’s the Creator and Chief Visionary Officer of Intentionality.com. Using the Intentionality framework, Finnian guides people to create their path, get on their path, and stay on their path to wholeness.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

Aimee is a trusted profitability advisor to six and seven-figure business owners who are tired of being behind in their books and are ready to uncover blind spots and ultimately get more profitable. 

Aimee also is a certified life and money coach and specializes with women who long to leave the 9-5 and create a business and build wealth on their terms.

http://www.myvirtualcfo.co

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 199  Gerry Valentine - Adversity to Opportunity

https://www.linkedin.com/in/gerryvalentine/
https://twitter.com/gerryval

https://gerryvalentine.com/book/

Gerry Valentine inspires people to build resilience, overcome setbacks, and understand that adversity can be a source of opportunity. Gerry’s an executive coach and public speaker, and author of a new book, “The Thriving Mindset—Tools for Empowerment in a Disruptive World.” With 27+ years of Fortune 100 leadership experience, he is a trusted advisor to corporate executives, entrepreneurs, and high-performance individuals of all kinds. 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 197 Rachel Grant

 

Rachel Grant is the owner and founder of Rachel Grant Coaching and is a Sexual Abuse Recovery Coach and M.A. in Counseling Psychology. She is also the author of Beyond Surviving: The Final Stage in Recovery from Sexual Abuse.  

 

Based on her educational training, study of neuroscience, and lessons learned from her own journey, she has successfully used the Beyond Surviving Program since 2007 to help survivors of childhood sexual abuse who are beyond sick and tired of feeling broken and unfixable break free from the pain of abuse and finally move on with their lives.

 

https://www.rachelgrantcoaching.com

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 195 Sylvia Marusyk: Wellness in the Workplace

 

Sylvia Marusyk FB and LI, mindbody.works IG

 

http://www.mindbodyworks.ca

 

Sylvia Marusyk is an Activational Speaker,  founder and innovative mind behind MindBody Works; a Canadian company focusing on creating and maintaining health and wellness in the workplace. As an Occupational Therapist with 30 years of experience and expertise in the field of health and safety, she emphasizes that prevention is the key to creating happy, healthy individuals, employees and businesses. 

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 193 Stacey Simms: Communicating and Connecting for Better Information

twitter.com/staceysimms, facebook.com/staceyrsimms, instagram.com/staceysimms

http://www.staceysimms.com

Stacey is the host of the long-running & award winning podcast, Diabetes Connections. She started writing and speaking about diabetes, just after her toddler was diagnosed with type 1, back in 2006. She's an author and a speaker and spent most of her career in local news. 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

Melanie Weller is a Medical Visionary with a paradigm-shifting process to access genius, health, and flow in your body and business using the vagus nerve as a portal to health, growth, and success. Melanie brings over 25 years of experience to her leading-edge systems where she leverages vagus nerve principles for visionary development, performance enhancement, and fine-tuning genius. Melanie is a Physical Therapist, Board-Certified Orthopedic Clinical Specialist, Certified Athletic Trainer, and a Certified Exercise Expert for Aging Adults.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

In this episode we will cover 20 ways to say no. It can be extremely difficult to turn down an opportunity or request. Sometimes we book ourselves to the point of overwhelm and stress! Stick up for yourself and be specific about what you fill your time with. 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

EP 189 Tara Eusebi - A New Way to Bless Others

Tara Eusebi is the Founder and Chief Blesser of Bless. In 2018, Tara stepped away from a successful career in corporate America to pursue her passion for helping others. This pursuit led to the creation and development of Bless, a mobile application that is bringing communities together to help one another in every part of the world.

https://www.bless-app.com

https://www.facebook.com/BlessMobileapp

https://www.instagram.com/blessmobileapp

https://twitter.com/BlessMobileapp?lang=en

https://www.linkedin.com/company/bless-mobile-app

https://www.youtube.com/channel/UCtvrYPn69BxZoGq7HZIzhvw

https://www.bless-app.com/blesssupply

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 188 3 Keys to Success When What You Sell is YOU

 

Key 1 Define your lane well.

Avoid trying to take over every task despite your skill level. You might not be providing the best value to clients. This might not be the best use of time. You want to commit full focus. Build a connection with other professionals that compliment your services. You build your value by bringing great referrals. Others can refer you for your specialty. 

 

Key 2 Build your confidence first.

Part of the selling process is hearing no. Bring your skills to opportunities that fit. Provide value rather than sell aggressively to any and all. 

 

Key 3 Dont take it personal 

No does not always mean never. It might just not be the right time. 

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 187 Rick Rassier

 

https://rickrassier.weebly.com/

 

For 20 years, Rick Rassier used the “One Man Volleyball Team”  platform in school assemblies to challenge students all over the country to set goals and be chemically free.  In 2002 he built a Challenge Course on his property with a 60’ climbing tower and other high elements.  Since 2010 he has taken the training entirely on the road working with over 250 teams a year.  Rick has also been teaching since 1989. His mission in life is simple… challenging people in all walks of life to take their lives to the Next Level!  He has always been passionate about what he does, but when he died five years ago for over 27 minutes, his new life theme became, "Every minute has a purpose"!  

 

Book:  Take it to the Next Level: Finding the Keys to a High Level Performance

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 186 3 Keys to Managing Remote Workers

 

Remote work has been around longer than you might think! Remote work saves office space and provides more flexibility. I worked from home while expecting my first son. I had an extra phone for dial-up. Looking back I was ahead of the game! Regardless, remote work is becoming more frequent. 

 

If your employees are working from home there might be a huge shift in your approach. Set specific goals and deadlines to ensure productivity.

 

One particular image I have in mind is that of two mazes. One maze had a direct route to the finish. The other maze took all sorts of twists and turns. Which maze do you prefer?  Appearing busy is less important than achieving goals! Remote work requires more short term goals. Define what progress is! 

 

Remote work can be isolating. Bake in some extra time for team connection. I recommend some open office hours. Play some games online or have some social hours. 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

Pavel is a Videographer, author and presenter, Pavel is one of the most positive people you will ever meet!

http://www.curiouspavel.com/links

Book - How to Talk to Strangers

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 184 Increase Creative Problem Solving

Does your team lack creative problem solving skills?

You have the power to boost your team's skills. Your team might be trained to come to you to solve issues rather than take their own specific liberties.

Be specific with what your team can solve. 

Visualize a sandbox. How much freedom is given to solve an issue. How much room do your employees have.  Define what your team's sandbox is. 

At zappos a customer service representative has complete creative freedom to solve an issue up to about 100 dollars. 

Where does your team lack freedom to solve problems?

Has your team been trained, intentionally or unintentionally to go to leaders with issues. 

What is the problem solving process in your business?
Require a few potential solutions when bringing up problems. 

Celebrate moments of independent creative problem solving. 

Missteps are an opportunity to learn.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 183 Francine Sinclair - Adapting to a Challenging Change 

 

Francine Sinclair is the founder of Francine Sinclair Social Media. A social media strategist who works with small business owners 40+ years old, she helps her clients on average get 10x more engagement, visibility and leads.

 

The film American Gangster was about her father Frank Lucas - Drug Dealer late 60’s.

Denzel Washington portrayed her father in the film.

 

FrancineSinclair.com 

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 182 3 Tricks For Time Management 

 

1. Look at your digital distractions

How much time do you spend following rabbit holes of information? 

Are you getting reeled in by social media? 

2. Complaining about problems without problem solving

Are you spending too much time focusing on problems rather than solutions?

3. Scheduling margins 

Is your schedule so full that any mishaps completely derail your entire day?

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 181 Rona Lewis

http://www.playfulmindproject.com/shift-your-work

Rona Lewis is the co-founder and CEO of Playful Mind Project, a company that changes corporate culture and assists remote workers (at least during the pandemic!) to ignite engagement and explode productivity utilizing aspects of Purposeful and Attuned Play.  She is a professional speaker and has over 10 years consulting experience  and 20 years of corporate experience, ending with a VP of Ad Sales title. She’s an expert in “playing” with corporate employees for productivity and creativity, team building, brainstorming and more.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

EP 179 Lorena Tomasini - Life Insurance with a Passion

https://www.malmins.com

 

Lorena Tomasini is the co-owner of MALM Life and Health Insurance Agency. Together with her mom, they help families and business owners protect their financial future. They work virtually so you can be in the comfort of your home or office, even in your pjs, while taking care of these important matters. She also hosts the 12 Minute Talks Podcast featuring other Florida based business owners. for a free financial protection review, send a text message to 786-236-1792 with FPR.

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders

defeat team drama

to 4X productivity,

wow their customers

and improve their bottom line

with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 178 Strategies for hiring high performers

 

I hold this topic near and dear to heart 

 

Retaining and hiring is key to scaling 

They will give you results

 

To be a high performer you need aptitude and attitude. A person with knowledge and a bad attitude will not work.

 

They know the organization 

They have unique knowledge

I cant find anyone better. What if i hire someone worse 

I dont know what all they do

They have all the passwords 

 

Document phone numbers addresses and info. Don't let a negative employee hold info hostage.

 

I’m going to cover a few stories in this episode.

 

The first occurred at a chiropractic office. The front desk worker had a negative attitude and would scare off customers and coworkers. She refused to let people walk behind her to access files. Plus, she was not that good at her job.

 

The second was an office manager that other employees and customers loved. She was pleasant and kind but likely stealing. Her boss was racked with guilt.He felt stuck with this employee

 

Next, there was a non- profit program manager who kept all the passwords. He had a negative attitude and constantly missed deadlines. No one wanted to get rid of him because they didn't want to lose the passwords.

 

If you have to accommodate negative attitudes and poor performance your high performers will be forced to pick up the slack. 

 

What are the advantages of high performers 

 

1 less training required. They come in with great skills

2 they use discretionary effort. They dont need to be told what to do. They do it.

3 higher productivity

4 creative problem solvers. 

5 accountable

6 They care. They will improve your relationships with patients and customers.

 

What are some of the difficulties associated with high performers?

 

You need to create a strong culture that gives them the tools to succeed. If you are accommodating poor performance your high performers will feel frustrated. 

 

When it comes to the hiring process leaders don’t always know what they are looking for.

 

I break the hiring process down into three steps.

 

Sourcing

Sifting 

Selecting 

Seal the deal

Assimilating 

 

Post a job or search.

Put some extra steps in order to be considered. Have them answer some questions and or do a cover letter. It is so easy to apply for a job. Sift out people who are just applying for everything regardless of the field. 

Select people who have the right skills and experience.

Ask why this position. Have them walk backwards through their resume. Find out why they left. Personality is not negotiable. Their behaviors will create the culture and experience. Know what kind of environment you want to create. 

 

The best predictor of future behavior is past behavior. If you require great customer service skills ask them to share a story of their skill in the past. 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 177: Brian Winch

https://www.cleanlots.com

Brian Winch is the author and creator of Cleanlots - America's Simplest Business. Brian has been involved in all aspects of the parking lot litter cleaning business since 1981. He can show you how to start and operate a simple business based from home and make money from a green service that's almost as easy to do as going for a walk!

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/HPTClass

EP 176 3 Musts for Managing a Friend

 

There are so many problems that can occur when hiring a close friend.

Have you hired a friend and you are now second guessing the decision? 

 

Working with friends is not certain to fail but complications can arise.

You don't want your friendship to be destroyed by work. There is more at stake!

 

Here are some ways I have seen friendships complicate work.

 

Our new employee isn't working out but he is the son of our best client...

 

My friend needed a job desperately but he isn't figuring it out or adapting...

 

We were such good friends when we worked together. I got a promotion and now our relationship has changed...

 

He treats the core employees way better than the rest of us...

 

We are in a small town and everyone knows everyone...

 

We became friends as coworkers. I got a promotion now we’re not...

 

I managed them and then we became friends…

 

Here are the three musts! 

 

1. commit to separation
2. Communicate to keeping separation
3. Keep it seperate

 

It's not easy but it is a must!

 

Don’t share info your friend shouldn't know.

Friction occurs when there is perceived or real preferential treatment.

Keep your at work time together at a minimum. 

Keep outside work activity on the downlow - avoid posting pictures/ referencing time together.

 

Make sure not to give preferential treatment.

Acknowledge the relationship but clarify boundaries.

 

Assumed preferential treatment can still cause problems. 

 

Transparency is critical. 

 

If you are hiring a friend because they really need the work. Call it what it is. Calibrate the expectations accordingly. 

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 175 Shlomo Jesmer - Hope is Closer Than You Think

 

https://www.youtube.com/channel/UCwTweUdmukCYQJH9QpqCirg     

 

https://www.instagram.com/shlomojesmer   

 

www.facebook.com/groups/shlomojesmer

 

ClubHouse:  @SchlomoJesmer

 

Shlomo is an aspiring entrepreneur, a relationship and mindset coach, currently getting certified as a holistic life coach. His coaching focuses on helping couples communicate effectively with one another. He is most proud of being a husband and a father to a beautiful boy and girl; he's also a beginner YouTuber.

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

 

EP 174 Size DOES Matter – In Hiring

Business growth is GREAT!  It’s what you’ve been working towards.  BUT….with more business comes the need to add team members.  Again, a good challenge to have.  BUT….

Finding and sifting through candidates to get to that perfect hire can feel daunting.  So much can go wrong.  And the stakes are high.  Each new hire is an investment.  There’s the cost of posting and time/money spent on sifting through resumes, interviewing and more. 

 

Once you hire someone you are immediately investing in them.  There’s the time spent to onboard them and start the training process.  This includes the money you are paying them per hour or in salary and the wages you spend on the time for any current employees involved in training or answering their questions.  And, in the mean time you are losing productivity while 

They work to become fully functioning employees.

 

And, if you hire wrong you are back at it again.  Lost momentum, lost investment and POSSIBLY……increased drama along the way.  Employees who struggle to fit in, whether it’s a gap in knowledge or a personality that doesn’t fit the culture, DO NOT ALWAYS GO QUIETLY.

 

Often there is collateral damage of some kind……frustrated team members, customer service issues……

 

All of this means that the hiring process is even more critical to business success!

 

Over many years I’ve seen a hiring snafu occur over and over so let me alert you now.

 

Size Does MATTER!

 

Leading projects, making things happen, getting work done…………can look very different depending on the size of the organization.

 

In a very large organization leading a huge project like a software implementation, for instance, can sometimes mean nothing more than getting updates from a team of implementors or a bevy of Directors that report to you.  As the VP you get credit but…..did you REALLY learn HOW to drive that project?  Did you get your hands in the muck of it?

 

In a smaller organization overseeing a scale project almost always looks very different.  It usually means wearing many hats, getting your hands into the details, prioritizing a wide variety of other important work while adding this huge extra project into your work….IT can mean learning on the fly, working directly with some outsourced pros but generally driving it home by your lonesome.

 

So…..what does this mean………as you interview make sure you are asking the right questions to learn the ACTUAL role the candidate played in those important projects.  

 

Someone moving from a small organization to a larger one may have difficulty delegating or can become bored with just oversight.

 

The flip side….a person moving from a huge organization to your smaller one may not know how to get their hands down in the muck and, while on paper it appears they have top notch knowledge……the actual experience might not be where you need it.  Oversight is way different than getting into the nitty gritty of a project.  A Hands off approach rarely works in a smaller organization.

My name is Kirsten Ross, author, HR Pro and CEO of Focus Forward Coaching where we help leaders who want to make a bigger, bolder impact

• defeat team drama 
• 4X productivity, 
•  And improve their bottom line 
• with simple, actionable leadership strategies, Courageous Communication BluePrints and mindset shifts.

 

Want to gain your own customized leadership breakthrough?  Apply for your complimentary session here:  DefeatTheDrama.com/Session

EP 173 Willem Gous - Start Today Have Money Tonight Building Careers in Africa 

 

http://www.WillemGous.com

 

According to the world bank it costs on average $30,000 to create ONE job, that is not affordable in Africa. To fix this Willem created a program that brought this cost down to less than $3,000. Today he creates jobs in Africa by helping people build profitable businesses in a matter of weeks.  Willem is an international speaker, trainer and consultant on Innovation, leadership and entrepreneurship.

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

Do you have a tough time starting correction conversations?

 

According to what I hear – it’s most, if not all of you.

Over years I’ve listened as leaders share their frustration about employee performance followed by their excuses….Otherwise known as FEARS, about holding those same employees accountable.

 

The frustrations I hear.  Do any sound familiar?

 

Why can’t they just do their jobs?!?

Why do I even have a team?

So many errors! I’m tired of cleaning up customer service issues!

They’re spending most of their day on the internet!

I try to MODEL appropriate work ethic for them – Why don’t they just follow my lead?

I delegate tasks but they never get done. I just have to do things myself!

Is it REALLY that difficult to show up for work on time?

I tried to implement a new piece of equipment to make life easier but no one will use it!

 

And then the Excuses….that sound like reasons but aren’t…..for why they haven’t had the conversation to correct behavior.

 

I don’t have time

They just get mad

It never works anyway

A real favorite of mine - I don’t want them to quit

I yelled at everyone 2 weeks ago and it made no difference

I believe in leadership in service – it’s a win-win if every employee can be successful.  

A simple way to communicate this that also happens to be a powerful and simple way to ignite a great employee correction conversation are the 3 words

 

HELP ME UNDERSTAND

 

These 3 simple words can begin a conversation that puts you on the side of their success.  

It communicates – “I want you to be successful.  Let’s work together to figure out what needs to change.”

 

A woman just shared her story with me about why she quit her job. The boss’s wife was calling to very aggressively give her personal work to do.  Both the calls and tasks took away time that she needed to do her job.  Her boss did not know this was happening.  He treated her poorly for missing work deadlines.  Now, yes, she could have initiated the conversation and it is what I would have recommended had I spoken with her before she quit.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

EP 171: Vince De Benedetto - Empowering Employees Everyday 

 

Vince De Benedetto, is an MBA and Founder and CEO of the marketing automation firm - Automated Dreams - in Portland, OR. He helps transformational leaders and businesses scale their positive impact in the world through automation, conversational marketing, and mentors leaders to work smarter not harder.

 

www.automateddreams.com

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

EP 170 Are You Fixing it for Now Or Fixing it For Good?

Client – in conference room.  Light kept going off.  Motion sensor. Several times during the hour he needed to stand up move away from the table and wave his arms to get it to go back on

 

The Simple Fix For Now……

 

How often are you doing this in your work?  Dealing with the reoccurring issue and jumping to the quickest response vs. stepping back to Fix it for Good.

 

It seems minor – just stand up and wave your arms.  But over the course of weeks, months, years……how much time might this business waste on pausing a meeting, getting sidetracked during an important conversation – possibly losing a train of important thought – relaunching a great discussion

 

How many people have uttered the words “Now, where were we?” in that room.

 

When the simple FOR GOOD FIX is likely to either re-direct the motion sensor, shift the timing of it OR, move the table.

 

The most obvious fix is not necessarily the best.  

 

And we can accommodate small interruptions over and over without acknowledging how the minutes can add up.

 

Where are you re-creating the simple fix for now where you should be looking for the longer term Fix it for Good?

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

169 Mike Swigunski 

 

https://globalcareerbook.com/

 

Mike Swigunski is a #1 bestselling author of Global Career: How to Work Anywhere and Travel Forever. He is a remote job and travel expert that has helped build multiple six, seven, and even eight-figure online businesses while traveling around the world to more than 85+ countries! 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

EP 168 3 Keys to More Productive Meetings

 

Excited – 

Who here hates meetings?

Help you feel confident and empowered as a leader

 

My name is Kirsten Ross Vogel, author, HR Pro and CEO of Focus Forward Coaching where we help leaders who want to make a bigger, bolder impact

• defeat team drama 
• 4X productivity, 
•  And improve their bottom line 
• with simple, actionable strategies, systems and mindset shifts.

 

Common Meeting Frustrations

• Meetings Starting and Ending Late – LOOK AROUND AND CONSIDER THE TIME AND…..MONEY BEING WASTED!
• People Not Attending or Not Prepared
• Feeling Like You are Wasting Time
• Unclear Objective ~ Why Am I Here?
• Including Unnecessary People in the Meeting – HIGH JACK MTG, IRRELEVANT OR NOT FACT BASED OPINIONS
• Dealing with Power Struggles and Undefined Roles
• Texting/Emailing During Meetings!
• Sidebar Conversations – OR BACKHALL AFTER THE FACT
• No Follow Through / No Progress

INSTEAD

 

•  
• The Meeting Must have at Least 1 Goal
• A Real Goal – sharing info, discussing, deciding, sharing ideas? –quick updates among team members or departments Not just someone said we should have meetings

• A Meeting Must have the Key Players – if you need to make decisions but decision makers aren’t available – don’t have the meeting

• A Series of Meetings Must Create Progress
• Real Progress – if you decide in the meeting assign next steps – what will happen before the next meeting and who is accountable

Struggling with a Team or Family Business Challenge?  Grab a spot on my calendar.  You’ll get a Business Breakthrough in 15 minutes and we’ll talk next steps.  DefeatTheDrama.com/call

EP 167 Tara Murphy 

 

Tara is the mother of 2 children with autism and founder of the Parenting Frontier, a non-attorney advocacy which specializes in appropriate education for special education students. 

 

Her legal struggle for her children provides hope and inspiration to many. Despite what others think Tara stands up for what she believes in.  

 

Theparentingfrontier.com  

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

EP 166 How to Pay to Retain High Performers

Welcome

Frustration that comes from holding on to a big vision and feeling like if you want something done right – or done at all you just have to do it yourself – have you ever asked yourself – why do I even have a team?  

Many of my clients have been where you are……

In the right place – follow through accountability – 

• A lot relies on hiring and retaining high performers, 

My name is Kirsten Ross, author, HR Pro and CEO of Focus Forward Coaching where we help leaders who want to make a bigger, bolder impact

I’m going to share…….some compensation basics

Why you want to retain high performers

Pay can be a de-motivator but is not the most powerful motivator

More than one kind of pay

Hourly or annual salary rate – want it to be fair and close to pay external and internal – FAIRNESS big focus

Total Compensation – many don’t communicate it as a total and miss the opportunity to gain the full benefit – get employees thinking about total

These are Extrinsic Rewards

Intrinsic Rewards =- More important

Purpose

Opportunity

Feel a part

Positive environment – 

People will leave for less money

If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

• defeat team drama 
• 4X productivity, 
•  And improve their bottom line 
• with simple, actionable strategies, systems and mindset shifts.

 

EP 165 Henry Daas: Don't Make the Same Mistakes... Make New Ones!

 

"Henry started his first biz in 1991 selling, installing, servicing and financing computers to large corporations. Since then he has founded a succession in firms in the e-commerce, finance, real estate and consumer products spaces. For much of the past decade, Henry  has taken his experience as an entrepreneur and used it as a platform to coach other business owners and founders.

 

In addition, in 2019, He self-published a 432-page book on everything you need to know about how to grow and manage your money. He offers a 20-week course where he teaches it to you, one-on-one. He also runs curated masterminds on business and finance.

 

In his infinite leisure, Henry writes screenplays (for fun), plays golf, travels (when not on lockdown), plays Catan with his three boys, and does other fun stuff…" He offers free coaching for any and all for 3 months Helping people clear away the clutter and get focused on what matters. Seeing the transformation! Putting himself out there. His family understanding your motives and doing it anyway.

 

www.daasknowledge.com

If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/BookCall to claim yours now.  

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 164 – Defend Your Dollars – Learn the 7 Key Causes of Workplace Drama

#3 in a Series  If you haven’t already take a listen to episodes 160 and 162.  You can find them easily by going to DefeatTheDrama.com and clicking on the podcast site.

DAY 3

Are you feeling even more motivated to Defeat Your Team Drama?  Are you feeling lost, like where do I start?

 

No Worries!  In this episode I’m going to share the KEY Causes of Workplace Drama that I’ve seen OVER AND OVER AND OVER in every industry – of ANY Size and Type – Privately Held, Family-Owned, Non-Profit – Small to HUMUNGOUS.  It doesn’t matter. There is a Pattern to what creates Drama in a Team.

 

Today’s List will give you plenty of ideas for where to begin on your quest to Defeat Your Team Drama

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

And, let me just say, I use the term Drama very loosely – 

Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be – You need a team laser focused on serving your customer, clients, or patients…….

Why have I made it my mission to help leaders Defeat Drama?  Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way.  Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!

1. Drama Outside the Workplace
   
   
   
2. Process Problems
   
   
   
3. Moving Targets/Shifting Goals/Changing Priorities, Processes and
   
   
   
4. Unfocused Time
   
   
   
5. Inconsistency
   
   
   
6. Inadequate Communication
   
   
   
7. People Problems
   
   
   

Tolerating any of the Above

If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.  

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

EP 163 Joseph Fung

 

https://uvaro.com

 

Joseph is a 4-time entrepreneur with multiple successful exits, the host of The Sellers Journey podcast, and is currently the CEO of Uvaro, the fastest growing tech sales bootcamp in North America. He helps people in career transition launch their careers in tech, and would love some help telling those stories! Joseph is also the CEO of Kiite, a sales enablement platform purpose-built to provide sales teams with the information they need when they need it.

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

 

EP 162 – What is Drama Costing Your Business Beyond Dollars? #2 in a Series

 

This is #2 in a series.  If you didn’t already listen, make sure to go to DefeatDrama.com and find episode # 160

So, did you use my simple calculation to learn the minimal amount you are investing in team drama

 

Weekly?  Annually?

 

How does that feel??

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

 

And, let me just say, I use the term Drama very loosely – 

 

Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be – You need a team laser focused on serving your customer, clients, or patients…….

 

Why have I made it my mission to help leaders Defeat Drama?  Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way.  Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!

In addition is the personal toll….and if you’re like any of my clients, you are likely feeling the brunt of this personal toll 

The personal toll

 

Frustration

Overwhelm

Burn out

Resignation

 

But let’s dig even deeper into additional costs not factored into our very simple calculation:

These additional business costs are, perhaps, more challenging to calculate but can be huge, probably bigger than the cost of the lost time.

 

Increased liability – if your team isn’t functioning well there’s a higher probability of mistakes that can lead to poor outcomes.  If a client, customer or patient suffers as a result there can be huge costs.  

 

• An injury from a poorly constructed product
• Mis-information that causes a client to take missteps in their business.
• In healthcare a med error or procedural error could cost a life

 

Take a moment to think about your business.  How could employee missteps, miscommunications, lack of focus impact those you serve?

 

So, maybe an issue doesn’t cause damage large enough to create a liability issue but each SERVICE service issue is costly:  There’s the time to TAKE  a Customer/Client/Patient Complaint.  Then there’s the time to design and implement a satisfactory response.  OR….there is no satisfactory response and you lose that customer along with anyone else they tell – PERSONALLY – or on Social Media.

Then there’s the Decrease  in productivity – time overall is used less effectively……

 

How about the Increase in chaos as a team works confused, coping with issues, putting out fires, working against the clock.

 

So…..for today’s Action – I want you to think about what I’ve shared.

 

HERE’s a Simple One scenario – sales team – customer complaint – trying to fix things – 

Drama

 

Time

Frustration

Ongoing bickering

If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/BookCall to claim yours now.  

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Freddy Fri

courttimeevents.com

Freddy Fri is a life champion, entrepreneur, speaker, voice over talent, basketball coach, international underground hip hop artist and motivational lyricist/speaker. Freddy is a man that wears many hats that all fit under one umbrella - LIFE TRANSFORMER! Freddy is a master at transforming, reinventing and changing not only his persona, but the lives of others. He is known by many in numerous countries throughout the world as Playya 1000, hip hop artist extraordinaire, but he made a decision to reinvent himself and combine the power of speech, story, spoken word and hip hop to become the empowering life transformer Freddy Fri your PushaMan, whose mission is to help the masses make everyday a WINSday.

The reason he calls himself a life champion and is so passionate about making every day a WINSday is because, inspite of his mother passing away when he was four years old, growing up in a home with a mentally abusive, drug addicted step mom, being bullied in school, selling drugs as a young adult, raising four children as a single dad and not obtaining a bachelors degree until forty three. He found a way to persevere through the adversity and WIN, not only financially, but mentally as well. He delivers stories from his own personal experiences in several unique ways to captivate, empower and inspire people of all ages.

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 160 – How Many Dollars Do You Lose to Drama?

 

This is the first in a 3 part series

Do any of these sound like you?

 

Are you hoping to get your team to JUST DO THEIR JOBS? 

 

It seems everything gets done better and quicker if you do it yourself.  

 

You try to do it all but constantly feel overwhelmed and resentful.

 

Fed up with all of the drama, bickering and complaining?

 

Ever feel like hiding from all of it forever?

 

That employee drama is costing you WAY more than your mood!  Let’s talk Dollars!

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

 

And, let me just say, I use the term Drama very loosely – 

 

Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be.  You need a team laser focused on serving your customer, clients, or patients…….

 

Why have I made it my mission to help leaders Defeat Drama?  Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way.  Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!

Studies show that each employee wastes at least 2 ½  hours per week dealing with drama.  

 

And I’ll place emphasis on AT LEAST here.  Over the course of more than 15 years I’ve seen the collateral damage that happens around drama.  But….let’s move forward with a simple calculation to illustrate the cost of drama at just an average of 2 ½ hours per week per employee.

 

Let’s keep it simple with a team of 25 employees making $18.00 per hour.

 

25 employees x 2.5 hours = 62.5 hours per week invested in team drama

 

Now, let’s multiply those 62.5 hours times an average hourly rate of $18.00 – Keep in mind, you are likely spending MORE than than per hour on at least some of your employees, if not all.  We could also calculate an hourly cost of paid benefits…….But, again, let’s keep it simple.

 

So $18 multiplied by 62.5 hours gives us a grand total of $1,125 per week invested in team drama!

 

Soak it in for a minute.  Is that where you want to spend your money?

 

But wait……It gets even worse.  Let’s multiply that weekly expense by 52 weeks.  How much is this hypothetical team spending on drama for the year?  $58,500 WASTED on Team Drama!!

 

What could you do with an extra $58,500?

 

Keep in mind this is JUST what you’re spending on time invested in on the act of distraction.  The total cost is MUCH higher if you add in lost productivity, less business, more customer service issues!  And, if you have high drama, not only is your team investing more of your dollars into drama but they are likely driving away your good employees.  Higher turnover means more dollars to replace people.  And, your best people have more options and are more likely to get burned out.  

 

This is hypothetical.  I encourage you to do the same math for your organization.  Use average hourly rate (turn an annual salary to hourly by dividing by 2080 hours) or use each person’s actual hourly rate multiplied by 2.5 and then 52 to give you the annual cost.

 

What’s your number?

If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Session to claim yours now. 

I’ve been helping leaders just like you defeat their team drama for more than 15 years.

 

And, let me just say, I use the term Drama very loosely – 

 

Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be – You need a team laser focused on serving your customer, clients, or patients…….

 

Why have I made it my mission to help leaders Defeat Drama?  Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way.  Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!

Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

EP 159 Lyn Lindbergh 

 

COUCH to ACTIVE       https://www.couchtoactive.com

 

Lyn Lindbergh is the creator of COUCH to ACTIVE. She is an award winning author and host of the podcast, COUCH to ACTIVE. Lyn helps people finally conquer the couch and become the active person they've been longing for. Her heart is focused on the people who face unique health and personal issues that make exercise more difficult than the average person.

 

Lyn spent 20 years working in corporate and she was a single mom for 10 years. In her heart she knew she was an entrepreneur but felt stuck despite her success. Three weeks after starting the groundwork for Couch to Active she was laid off. lyn hopes to change attitudes towards exercise. According to the cdc 80% of people dont get enough exercise to stave off preventable diseases. 

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Congratulations on the choice to invest in you and your business

My hope is that you are taking in the information I share here and then getting in action

Digest
Ponder
Apply
Act

NO analysis paralysis

 

Today I’m going to cover……….a mindset shift strategy

The goal is that by the end of our quick time together you will have the motivation needed to hurdle into the discomfort of change and the specific steps to take if this area is a challenge for you

I know from questions I’ve received and work with thousands of leaders over years that increasing team follow through is a focus for many

Over the course of almost 30 years I have worked with MANY leaders who love to keep everyone happy – great goal – but it doesn’t always jive with leadership…..or parenting for that matter – and there are, ironically, some similarities

The goal is the find business success – and it isn’t always possible to achieve that AND keep everyone happy – that’s Reality

I always say, you are who you are in your work and in your life – we can work on one and we’ll impact both.  This has tended to hold especially true when it comes to people pleasing - 

Here are some clues that you might be avoiding conversations or messages that might make people mad

• You tell yourself that employees and volunteers should just know what to do. 
  
  
• You’ve resigned yourself to the belief that if you want things done right – or done at all you just have to do them yourself
  
  
• You are constantly overwhelmed
  
  
• You have resentment building inside towards members of your team
  
  
• You are afraid to have performance correction conversations – OR – you tell yourself you don’t have time for the conversations…..excuses win – eventually you say….now it’s been too long it would be weird to bring it up now
  
  
• You stuff your feelings or are not even aware of them – Maybe you aren’t even certain what I mean when I ask about your feelings
  You minimize your own wants and needs
  You excuse or justify away your need to speak up

If this is you -  you are not alone! 

I can’t count the number of times I’ve had clients tell me, I just want everyone to be happy.  I’m just really nice.

Generally, what are they doing to try to keep everyone happy?  avoiding tough conversations, lying, withholding information, manipulating circumstances, saying yes to way too many tasks……which all lead to overwhelm, resentment, frustration.

And there are many unintended consequences, beyond the personal build-up of resentments, overwhelm, frustrations, disappointments, chaos that comes with trying to keep everyone around you happy so that you can feel okay.  The lost energy spent to track modified messages, make things happen covertly, stuffing true feelings while plastering a smile.

Yes, beyond these personal consequences are these:

Unintended Consequences:

You Rob Others of their Opportunity to Excel – They have no idea you’d like them to do better or be different.  By staying silent or complaining only to others you are robbing them of the chance to choose different actions.

REMEMBER employees want to feel like they are doing a good job – MOST want the TRUTH…..if you are telling them nothing OR – only telling them what they want to hear they are not sure if they really are doing a good job AND……

How often are you saying, I just don’t have time to have that correction conversation?

You are Effectively Allowing Employees to Make Decisions for the Business

If they show up late, leave early or take longer lunches they are setting work hours

If they fail to follow the processes you’ve outlined or use the new piece of equipment they are designing how work should happen

If they are staying on cell phones, having bad attitudes with your customers or patients, they are making those business decisions for you.

If they decide deadlines by missing yours – those are business decisions they are making 

And it is highly likely that your employees

1.  Don’t have the same perspective, breadth of information, knowledge, insight that you do as a leader
2. May not be putting the interest of the business ahead of their own…..

People can’t trust you: – Yep, that’s right!  Whether it’s just a deep down feeling they carry or something they know to be true for certain, those around you can’t trust your words.  You say you are fine, but are you really?  You say you can help, but will you actually show?  You say you’re happy with their achievements, but have they really done enough?

So many of my clients have been in this situation – in every instance once they started speaking up transformation happened – quickly

Angry employee story – resigned

Another instance – after some push back – during the period of transition when they thought they could still make the rules – employee got on board – productivity up!  Investment in a good employee saved and ROI increased as work aligned with business objectives

Do you feel motivated to make the change that you must?

Here are 5 Steps to Stop Your People Pleasing

1. Collect the Pain: Begin to notice where you feel resentment, disappointment towards others.  Notice when you are overwhelmed and frustrated.  Pay attention to all the times you put your agenda aside for someone else’s emergency or request.  FEEL inward
   
   
2. Determine What You Want/Need:  It may have been a while since you thought about what you wanted.  Practice doing some check ins throughout the day. Determine whether you are pretending to be happy or if you really are.
   
   
3. Start Speaking Up:  Begin having at least small correction conversations with your employees -cell phones out, lack of follow through on a small project…..no to requests where appropriate and start asking for help from others.  Set clear expectations for your employees.  Provide constructive feedback where necessary.
   
   
4. Gather Successes: As you speak up have a correction conversation, ask for help or say no and get a good response, take note.  Remember all the times that your feared outcome did not happen.  Start with people who are easier to speak with.  Then work towards tackling the tougher employees – the ones who use stay stuck strategies to design their own work  - NOTE – be careful that you aren’t focusing on feedback to your rockstars too long though….Remember they take feedback well and it’s easier but if you stay in this phase too long they are frustrated. 
   
   
5. Build Momentum:  Continue to speak up as you build enthusiasm and feel empowered. Enjoy the feeling and keep going!

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 156 Help Your Team Hurdle the Challenges of Change

 

Thrilled you are here - 

Congratulate you on – being here – embracing change yourself – 

Ready to replace, eliminate and conquer the challenges you’ve faced with your teams.

 

Here’s the truth – to make your biggest, boldest impact in the world you need to get the most from your team you need a productive team

 

Breathe in the possibility and breathe out the doubt!  I’ve had the privilege of doing this work for almost 30 years and have been witness to the transformation of teams in all kinds of industries……Often leaders are so much closer than they realize……change can happen swiftly with intentional action

 

The saying – Sometimes we are the most frustrated when we are just 3 feet from the gold.

I don’t think there’s ever been a time when we humans were bombarded with so much change. And this last year….well, how many times did we hear, it’s unprecedented?

 

Here’s a little stat – see if you can wrap your brain around this.

 

Over 2.5 quintillion bytes of data are created every single day, and it's only going to grow from there. It’s estimated that 1.7MB of data are created every second for every person on earth.

 

I don’t know about you, but I can’t even begin to fathom how much data that is?  How much is a quintillion??

 

Clearly – change is a given – Before you start to feel stressed by this notion let’s stop to remember what our phones were like a few years ago.  Depending on your age, you can think back all the way to when phones had a dial and were attached to the wall.  A little farther back and an operator played an integral role in connecting you.

 

Look at all the change you’ve survived!

 

If you are old enough……you can recall a time when you had to go to the library to do research for a paper.  And if your topic was extra technical you might even have to go to the basement to work with a special librarian who’d retrieve the musty, dusty reference you required from a locked room.

 

Look at the change you’ve maneuvered.

 

Ask someone to switch from Coke to Pepsi and you’ll witness change aversion in action.

My Change Story – Moving 45 minutes away

 

We recently moved and I was shocked at my own response to change. I hadn’t anticipated it. I always look objectively at my own reactions to marvel, assess and take note.  I learn from my own experiences so that I can share with others.  

 

The move was only 45 minutes away but that required learning a new area, finding the grocery store I liked, testing out times and routes to work around traffic.  I no longer had routines in my home and, as an efficiency junkie I was struggling with decisions about where to keep things.  Where should each item find its home? 

 

I was tired and felt out of sorts.  I found myself exploring my new area in a tight circumference around my home.  No desire to expand my horizons until I had a good lay of the land close by.

 

It was unanticipated…..but this is what can happen when we move through change.

So, how can you help your team move through necessary change at work?  Here are some key strategies:

Give Grace  but don’t accommodate – 

 

1. to expect that all will happily move towards change is setting yourself up for frustration as a leader – A realistic expectation is that people will be challenged….
   
   
2. It is innately difficult for humans to undergo change – some will have an even tougher time.  Amygdala – Lizard brain function to keep all of life constant – doesn’t say no change – makes up reasons that feel like fact
   
   Not trying to turn you into a counselor and don’t expect to fully take on the role of helping them get to a place where it’s comfortable….BUT acknowledging it’s NORMAL will help both you and them…..
   
   So….acknowledge = empathize but move on -= the train is leaving…..
   
   Do they have any relevant concerns

Get Input – Example IT department – end users trying to give me all this input during the training

 

Veterans – For yourself OR to share with your leaders - you may see the end result – have higher level ideas immediately – new less experienced may take longer to get there…..let them go on the journey with you – takes a little extra time but can build buy in

 

Give them the chance to give input – don’t jump on ideas as wrong immediately – let it play out = help them take the journey to where you are = teach – 

 

Otherwise you may silence them – they will feel like their input has no value = And they DO have value -= new perspectives = make sure it’s not your challenge with change stopping you from considering alternative ideas

 

And……if you immediately think that idea is no good – is your Amygdala taking over?  

Reality check initial thoughts about new ideas.

 

See this often in family businesses when the next generation enters – there is conflict between old school and the new generation who wants to make a mark – but may be bringing new and great ideas learned from school, outside experience – which hopefully they have had

 

Communication Back – 

• thank them for input – 
• AND share at least general details about what was decided and why – if their input could not be used – ideas not implemented – were they considered?  Share that – share why they were not used or had to be tabled.

Review & Revise

  - Prep for hiccups and future change – most change happens in waves – it does and it SHOULD…

 

Change should include a checkup – how is it going – hiccups are opportunities for more tweaks – often organizations skip that step too – Communicate up front to create the expectation that it will not all be perfect – expectations equals easier to deal with  - 

AND something you can say to quiet those with louder amygdales

Provide opportunities for feedback AND ideas

 

Whining is easy

Pointing out problems is easy

Saying this will never work is easiest of all – 

 

Encourage or even require employees to provide solutions – if they see an issue, what ideas do they have to resolve it or make it better?

why decisions were made – 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

Lyle Tard   Episode 157

 

Serviceispower.org/aboutus

Lyle is a 19 year military veteran who has been fighting to discover significance his entire life. In 2018, he founded IMPACT Servant Leadership because he realized that true success in life is gained through unlocking the significance in others through Servant Leadership principles teaching that "Leaders lead best when they Serve." 

 

Lyle was a military kid.  His life was dictated to him as he grew.  Then, he joined the military himself and was told what he should like, what he should do, who he should be.  

 

He now realizes how important it is to be who you were designed to be and wants to help others make their own impact.  His goal, help others become great servant leaders.  He gains inspiration from Dan Rockwell, Leadership Freak.

 

The biggest challenge he’s had to overcome is the same challenge he helps others overcome; selfishness.  Servant leadership requires something that is not innate to humans, selflessness.

 

He also shares that you should never be afraid to fail and quotes John Maxwell, “Failure is your fuel.”

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 155 Susie Reynolds Reece

Susie is the founder and executive director of Suicide Prevention Allies a non profit that formed from community grass roots efforts geared at preventing suicide. Reece is no stranger to the desperate need for suicide prevention. Having dealt with major depression stemming from multiple traumas suffered during her early childhood. She shares her story of childhood trauma and losses to inspire others to speak about our most difficult human issues

Reece is a proud southern fried Asian A.K.A. Korean Arkansan style, published author, national speaker, and mental health advocate. As well as a seasoned suicide prevention strategist and consultant.

https://susiereece.org/

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

EP 154 3 Keys to Retaining Your Rockstars – OR The Triple A Method

You Can NOT compensate your way out of a bad work environment….you can for a period but….it’s a downward spiral and eventually your rock star will be recruited away either for more money  - after all, in the end they were only with you for money – they loved what you were up to but the environment was intolerable……

 

Or….they’ll be recruited away for a better opportunity – maybe even for less money…..

1. Key Foundational Assumptions – You’ll hear me say this over and over – all 

 

• Feel like they are doing a good job
• Known, Acknowledged, Appreciated
• Feel like their life is part of something bigger than themselves

 

Here’s the Triple A Method (AAA)

Appreciation

 

• See them
• Thank them
• Give them special attention – too often I see leaders worried about employees feeling bad if they aren’t getting recognition.   PLEASE do NOT design your recognition program in a way that minimizes discomfort for your non-performers…..Do that and guess who is feeling uncomfortable.  Yes, of course, your rockstars!  Who work hard and then feel invisible.
  
  You want an environment where authentic praise and recognition is abundant.  If an employee desires to have more recognition help them strategize about how they can modify their work or behavior to EARN what they desire.

 

Accountability

 

Take one quick minute to visualize your lowest performing employee – I know you know who they are – now visualize what your business, office, department would run like if everyone performed at their same level – Yes, this is where I get the uncomfortable laughs……

 

what would happen?

 

Guess who is picking up the slack for their poor performance  - Assuring that what you just envisioned DOES NOT happen….Likely YOU – And….Your Rock Stars – and they are building resentment and beginning to burn out – and guess who has more opportunity out in the world

 

• Your Rockstars are jumping up and down at least figuratively and possibly literally when they see you hold people accountable
• When your leadership style lacks accountability your rockstars are likely part of the formula that sustains the business - the ones picking up the slack
• Too often rockstars are held to a higher standard – Here’s what I see far too often – A leader starts thinking…..hmmmmmmm…I haven’t had any correction conversations with people in a while – well guess who’s easiest to talk to – the Rockstar who appreciates constructive feedback BUT – if you start talking to them too often about the miniscule thing they did wrong while you let the low performers slide – they will start to build frustration, resentment and more….and you’ll have them walking out the door.

Your high performing employees will leap for joy if you start holding people accountable! You don’t need to start everyone on a discipline path.  Just hit a reset. Put everyone on notice that these are the expectations and you need everyone the team to hit the bar you set.  If some continue to fall short, and they will until they realize you are serious, you’ll sit down individually to communicate the gap you are seeing and create a plan for improvement.  If the issues continue then start to walk the discipline path.

 

Advancement

 

High performing employees love to achieve. Give them plenty of opportunities to Advance as they work for you – Otherwise their motivation to grow can have them walking out the door.  If you lead a smaller, flat organization, Don’t worry, there are ways beyond a promotion to help someone advance.  

• Advance Skills – what skills could take them to the next level? What skills would they love to learn? What skills will they need in the next position?  Map it out and help them build those skills
• Advance Coaching or Mentoring Opportunities – align them with  a personal resource that can elevate their work and life game.  Rockstars have high aspirations and coaching and mentoring can help them gain clarity and overcome personal barriers to achieving.
• Advance Chance to Train Others – Finding these opportunities can create a real win win – Your Rockstars have mad skills and will feel honored that you trust them to share their knowledge with others.  A little caution here, however……I encourage you to give a monetary bonus or some other compensation to reward them if they’ll be doing a lot of training.  Resentments can build if they perceive you are benefiting from their skill without rewarding them.
• Advance chance to Shadow
• Advance chance to meet leaders in your organization – Or network with industry leaders outside the organization =- in other words, networking.  Pay for their membership, give them time to attend and pay for some events.
• Advance chance to Represent the Organization – Events, Booths 
• Advance in the company - Promotion

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team.

DefeattheDrama.com/Call

Phillip Andrew Barbb

www.PhillipAndrew.co

Phillip Andrew is an Emmy-Nominated Los Angeles-based television producer who has been asked to speak around the country educating and encouraging High School and College Students through high energy entertainment and unforgettable storytelling.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Episode 152

 

Life Lessons from My Random, Radical Tree 

Recently, I was gazing into my backyard and noticed this large tree that has grown through a decorative garden barrel. And as I looked out at it it brings to mind some life lessons. You see, I remember when that tree was very small. It grew from the seeds of a nearby tree. The first few summers I would think, "I need to pull that out of there. Then as it grew, "I need to get the shears and cut that out of there." The thing is....I never did either. And NOW...it's this big full grown tree that would require a chain saw to take it down.

My first thought....."Oh my gosh I'm getting old! You have to be to see a tree grow like that!

Then I think...WOW does time fly!

But then the life lesson hits: How often do we intend to use that simple solution to take care of an issue but then put it off too long while the problem becomes bigger?

Yep....that's what I've done. And I guarantee there were other issues I intended to address but didn't. Lesson today....Don't put off what you can simply solve. At some point, time may create an emergency that will require your focus at an inconvenient time.

BUT…..then a second thought hit me and I was grateful for that tree.  You see, I believe that I actually chose well.  My kids got my time when we were in our backyard.  We played in the pool, talked, laughed and enjoyed.  Yes, I didn’t keep up with the gardening back there but man did we make some great memories!

 

Yes, time does march on. Be intentional about how you use it. Trees grow and so do your kids! 

 

 

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Ep 151: Kevin Eastman

 

Kevin was in the U.S. Airforce with over 20 years of service including stints as a drill instructor and a recruiter. He is also the author of the book Don't Gamble on Life Improvement Until You Shift the Odds. Kevin has faced many obstacles and has been fortunate enough to overcome them. Now he is on a mission to help others do the same, by simplifying those obstacles. He believes the simpler things are made to appear the easier they are to understand and overcome.

 

Kevin is motivated by sharing his personal experience, in order to help others. He has overcome bad relationships, low self confidence, and repeating the same mistakes over and over. He believes an obstacle is only as large as you make it in your head. Perception is a key aspect to his success. He mentors and coaches others to see problems as they are rather than what we think they are.

 

Kevin mentors many younger people. He gives them the tools they need to be successful young adults. He believes you are never too old to be mentored. He always tells people “ it is not too late and you are not too old.” In order to accomplish a goal you have to be willing to go over, under, around, or even through, any obstacle in your way. 

 

 

A link to Kevin’s book:

https://www.amazon.com/Dont-Gamble-Improvement-Until-Shift-ebook/dp/B078RXTHSP

 

A link to Kevin’s website:

https://kevineeastman.com/

 

http://defeatthedrama.com/

 

http://podcast.defeatthedrama.com/

 

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Isolation vs. Solitude  Ep 150

Isolation

 

the process or fact of isolating or being isolated.

"the isolation of older people"

• an instance of isolating something, especially a compound or microorganism.

plural noun: isolations

• denoting a hospital or ward for patients with contagious or infectious diseases.

 

 

Done to you – not a choice – Often activated for the protection of others

1. an act or instance of isolating.

1. the state of being isolated.

1. the complete separation from others of a person suffering from contagious or infectious disease;quarantine.

1. to set or place apart; detach or separate so as to be alone.

1. Medicine/Medical . to keep (an infected person) from contact with noninfected persons; quarantine.

1. Chemistry , Bacteriology . to obtain (a substance or microorganism) in an uncombined or pure state.

1. a person, thing, or group that is set apart or isolated, as for purposes of study.

1. Psychology . a person, often shy or lacking in social skills, who avoids the company of others and has nofriends within a group.

1. Biology . an inbreeding population that is isolated from similar populations by physiological, behavioral,or geographic barriers.

1. Also called language isolate. Linguistics . a language with no demonstrable genetic relationship, asBasque.

1. something that has been isolated, as a by-product in a manufacturing process:

Solitude

 

1. the state of being or living alone; seclusion:to enjoy one's solitude.

1. remoteness from habitations, as of a place; absence of human activity:

the state or situation of being alone.

"she savored her few hours of freedom and solitude"

A choice – positive connotation – something to savor…..look forward to – a way to invest in one’s self – find peace, calm become centered.  Connect with nature.  

 

Ultimately it really is about your state of mind.  Solitude is about savoring, embracing, enjoying, your alone time. 

 

When you find your quiet time will you call it isolation and feel alone or will you embrace the solitude and use it as a time to reflect, rejuvenate, rejoice? 

 

I look forward to mine

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

 

Martha Blessing

 

Freedom By Design

 

www.marthablessing.com

 

Martha G. Blessing is an author, speaker, body-mind and holistic wellness-expert, as well as a life/career coach. She is a sought after speaker and workshop presenter delivering visionary principles that inspire listeners to open to new possibilities for their lives. Martha devoted 25 years to mainstream medicine as a Registered Nurse in the specialties of Community Health, Hospice Care, and as director of an Alzheimer’s Unit.

After healing herself from cancer, over 10 years of chronic pain, three back surgeries, and living in a wheelchair, Martha knew that her greatest challenges had immersed her in accessing her life's purpose...to lead others out of dis-ease and into their greatest potential. 

Martha is an RN who had 3 back surgeries and ended up in a wheelchair.  She was told that she’d never walk again.  She was not willing to accept that so she started looking for alternative solutions.  Within 9 months she was out of her wheelchair and off the prescriptions.

 

Now she teaches empowering strategies to others to help them deal with anxiety, depression, insomnia and more.  Help them get freedom from meds.  

 

Her biggest challenge was overcoming her negative self-talk. She had to learn to stop being in agreement with her inner critic.  Release feelings of shame and unworthiness.  And she helps others do the same.  

 

She starts her day in her meditation room.  She finds energy and instantly connects.  That first 30 minutes helps her start with a good tone for the day.

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Episode 148

Two Key Components to Living with Tenacity

Tenacity is a key component to success.  We must have it to reach our goals.  It’s the fuel that keeps us moving through the inevitable challenges.  But how often do we take the time to stop and think about what tenacity really is?  Let’s spend a minute to figure out what tenacity looks like and how we can create it to use to our advantage.

When I’m working with clients I often use the analogy of getting your screaming baby strapped into a car seat to illustrate tenacity.  Because, if you have kids, you have experienced tenacity!  When you are putting your child in their car seat your purpose is to make your baby safe.  Your baby hates to feel confined and wants nothing to do with it.  You cannot reason with a baby or explain your logic so you must just make it happen.  And, there is nothing worse than hearing your baby scream.  It’s so difficult to hurdle the challenge of lovingly strapping them in as they arch away from the confinement and scream with all of their might.  Your tenacity, however, dictates that the car will not move until the child is fully secure.

The dictionary has this definition:  strength of will, strength of purpose. And in the car seat example, your strength of will is equal to your strength of purpose.  You must have both to be tenacious. 

A strong purpose without will or strong self discipline and you get nowhere.  You’re like a race car in park, all the potential to move efficiently but you have no forward momentum.

On the other hand, strength of will without clear purpose and you are in constant motion seeking to achieve but in all different directions, more like a bumper car. 

If I am wishy washy about my desire to reach a goal because I lack the fire of purpose I will be easily stopped by any challenge.  I can tell myself that “it doesn’t really matter”, or, “this must be the sign that I am to work on something different.”  It’s also easier to make excuses, “I just didn’t have time for it” or, “other things just seem more interesting.”

When I was in college it took me a long time to pick a major.  So, while I was definitely driven to get my degree, I did not have a vision for the kind of impact I wanted to make in the world, so no specific purpose.  It was, thus difficult to determine which classes I should take.  It was a painful time.  I would literally close my eyes, flip through the course catalog (yes, it’s been THAT long!)  and drop my finger down on the page.  If the class sounded remotely interesting, would get me closer to graduation and was at a convenient time and location, I signed up.  I guarantee there were some missteps.  And that feeling that comes with uncertainty and lack of direction was uncomfortable at best.

In contrast, once I had my specific vision of helping others to create more purposeful, fulfilling, balanced work, I was on fire and anxious to make my class selections each semester.  Time, location, duration became much less important.  The only thing that mattered was what I could glean from a class to use to fulfill my mission.

Where is your lack of purpose and mission robbing you of tenacity?  What is driving your decisions?  Are you living your life like you’re floating on a lazy river, just bumping along with the flow of what’s around you, or are you grabbing those paddles to accelerate and steer with all of your might?

My hope is that you will take the time necessary to get as clear as possible about your purpose and that you’ll utilize whatever accountability structures you need to create the self-discipline to do what’s necessary to get where you need to get.  You have important work to do in this world – get to it!!  

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

Brian DiNapoli Interivew

 

He was severely bullied as a child and turned to alcohol.  He is now speaking 

www.briandinapoli.com

A Husband, Son, Brother, Godfather, Independent, Public Servant, Toastmaster, Speaker, Coach, Georgia Bulldog, who is passionate about telling his story of overcoming bullies and drinking and want to help you do the same. 

Brian was severely bullied as a child.  He was small and not athletic.  He began to drink and soon was drinking too much.  It was impacting his life.  He stopped drinking at 28.  It took a while to learn how to fit in as a non-drinker.  He had to learn to engage without the buffer.  Learn how to go to a football game and have fun.  Drinking gave him a false sense of confidence and lowered his inhibitions so he could dance and talk with people.  How could he do all that without drinking?

 

He soon learned that life is great without drinking.  And he is sharing that message with high school and college students.  There is life without it.  And, he shares strategies to help kids overcome bullying.  How can you feel safe at school? 

He wants kids to learn to never let anyone else let you feel small.

 

Tiger Woods recently won the Masters again after his rough personal challenges with addiction and major health challenges. He was not able to walk.  His story will become an inspiration for years to come.  

 

A link to Brian’s Book:  https://www.amazon.com/Walk-Rising-Above-Bullies-Drinking-ebook/dp/B00EW3N5JO/ref=nodl_

The link to the political organization that Brian is involved in with a focus on uniting!

https://www.nolabels.org

Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation

DefeatTheDrama.com/DelegationSheet

 

Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders 

 

• defeat team drama 
• to 4X productivity, 
• wow their customers 
• and improve their bottom line 
• with simple, actionable strategies, systems, communication hacks and mindset shifts.

In this episode Kirsten covers job share strategies that can help you and your potential partner achieve success in every aspect of work. This episode covers several topics involving communication, teamwork, distribution of responsibilities, and even the application process.