Mon, 29 March 2021
EP 166 How to Pay to Retain High Performers Welcome Frustration that comes from holding on to a big vision and feeling like if you want something done right – or done at all you just have to do it yourself – have you ever asked yourself – why do I even have a team? Many of my clients have been where you are…… In the right place – follow through accountability –
My name is Kirsten Ross, author, HR Pro and CEO of Focus Forward Coaching where we help leaders who want to make a bigger, bolder impact I’m going to share…….some compensation basics Why you want to retain high performers Pay can be a de-motivator but is not the most powerful motivator More than one kind of pay Hourly or annual salary rate – want it to be fair and close to pay external and internal – FAIRNESS big focus Total Compensation – many don’t communicate it as a total and miss the opportunity to gain the full benefit – get employees thinking about total These are Extrinsic Rewards Intrinsic Rewards =- More important Purpose Opportunity Feel a part Positive environment – People will leave for less money If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now. Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
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Thu, 25 March 2021
EP 165 Henry Daas: Don't Make the Same Mistakes... Make New Ones!
"Henry started his first biz in 1991 selling, installing, servicing and financing computers to large corporations. Since then he has founded a succession in firms in the e-commerce, finance, real estate and consumer products spaces. For much of the past decade, Henry has taken his experience as an entrepreneur and used it as a platform to coach other business owners and founders.
In addition, in 2019, He self-published a 432-page book on everything you need to know about how to grow and manage your money. He offers a 20-week course where he teaches it to you, one-on-one. He also runs curated masterminds on business and finance.
In his infinite leisure, Henry writes screenplays (for fun), plays golf, travels (when not on lockdown), plays Catan with his three boys, and does other fun stuff…" He offers free coaching for any and all for 3 months Helping people clear away the clutter and get focused on what matters. Seeing the transformation! Putting himself out there. His family understanding your motives and doing it anyway.
If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet I’ve been helping leaders just like you defeat their team drama for more than 15 years. Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/BookCall to claim yours now. Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
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Mon, 22 March 2021
EP 164 – Defend Your Dollars – Learn the 7 Key Causes of Workplace Drama #3 in a Series If you haven’t already take a listen to episodes 160 and 162. You can find them easily by going to DefeatTheDrama.com and clicking on the podcast site. DAY 3 Are you feeling even more motivated to Defeat Your Team Drama? Are you feeling lost, like where do I start?
No Worries! In this episode I’m going to share the KEY Causes of Workplace Drama that I’ve seen OVER AND OVER AND OVER in every industry – of ANY Size and Type – Privately Held, Family-Owned, Non-Profit – Small to HUMUNGOUS. It doesn’t matter. There is a Pattern to what creates Drama in a Team.
Today’s List will give you plenty of ideas for where to begin on your quest to Defeat Your Team Drama I’ve been helping leaders just like you defeat their team drama for more than 15 years. And, let me just say, I use the term Drama very loosely – Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be – You need a team laser focused on serving your customer, clients, or patients……. Why have I made it my mission to help leaders Defeat Drama? Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way. Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!
Tolerating any of the Above If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now. Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet I’ve been helping leaders just like you defeat their team drama for more than 15 years. Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now. Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
Direct download: 164_What_is_Drama_Costing_You_Part_3.mp3
Category:leadership -- posted at: 1:00am EDT |
Thu, 18 March 2021
EP 163 Joseph Fung
https://uvaro.com
Joseph is a 4-time entrepreneur with multiple successful exits, the host of The Sellers Journey podcast, and is currently the CEO of Uvaro, the fastest growing tech sales bootcamp in North America. He helps people in career transition launch their careers in tech, and would love some help telling those stories! Joseph is also the CEO of Kiite, a sales enablement platform purpose-built to provide sales teams with the information they need when they need it.
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
Ready for some individualized help for your leadership challenges? Grab a spot on my calendar and let’s discuss how I can help you transform your leadership and your team. DefeattheDrama.com/Call |
Mon, 15 March 2021
EP 162 – What is Drama Costing Your Business Beyond Dollars? #2 in a Series
This is #2 in a series. If you didn’t already listen, make sure to go to DefeatDrama.com and find episode # 160
So, did you use my simple calculation to learn the minimal amount you are investing in team drama
Weekly? Annually?
How does that feel??
I’ve been helping leaders just like you defeat their team drama for more than 15 years.
And, let me just say, I use the term Drama very loosely –
Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be – You need a team laser focused on serving your customer, clients, or patients…….
Why have I made it my mission to help leaders Defeat Drama? Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way. Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!
In addition is the personal toll….and if you’re like any of my clients, you are likely feeling the brunt of this personal toll
The personal toll
Frustration Overwhelm Burn out Resignation
But let’s dig even deeper into additional costs not factored into our very simple calculation:
These additional business costs are, perhaps, more challenging to calculate but can be huge, probably bigger than the cost of the lost time.
Increased liability – if your team isn’t functioning well there’s a higher probability of mistakes that can lead to poor outcomes. If a client, customer or patient suffers as a result there can be huge costs.
Take a moment to think about your business. How could employee missteps, miscommunications, lack of focus impact those you serve?
So, maybe an issue doesn’t cause damage large enough to create a liability issue but each SERVICE service issue is costly: There’s the time to TAKE a Customer/Client/Patient Complaint. Then there’s the time to design and implement a satisfactory response. OR….there is no satisfactory response and you lose that customer along with anyone else they tell – PERSONALLY – or on Social Media. Then there’s the Decrease in productivity – time overall is used less effectively……
How about the Increase in chaos as a team works confused, coping with issues, putting out fires, working against the clock.
So…..for today’s Action – I want you to think about what I’ve shared.
HERE’s a Simple One scenario – sales team – customer complaint – trying to fix things – Drama
Time Frustration Ongoing bickering
If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
I’ve been helping leaders just like you defeat their team drama for more than 15 years.
Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/BookCall to claim yours now.
Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
Direct download: What_is_Drama_Costing_You_Beyond_Dollars.mp3
Category:leadership -- posted at: 1:00am EDT |
Thu, 11 March 2021
Freddy Fri
Freddy Fri is a life champion, entrepreneur, speaker, voice over talent, basketball coach, international underground hip hop artist and motivational lyricist/speaker. Freddy is a man that wears many hats that all fit under one umbrella - LIFE TRANSFORMER! Freddy is a master at transforming, reinventing and changing not only his persona, but the lives of others. He is known by many in numerous countries throughout the world as Playya 1000, hip hop artist extraordinaire, but he made a decision to reinvent himself and combine the power of speech, story, spoken word and hip hop to become the empowering life transformer Freddy Fri your PushaMan, whose mission is to help the masses make everyday a WINSday.
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
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Mon, 8 March 2021
EP 160 – How Many Dollars Do You Lose to Drama?
This is the first in a 3 part series
Do any of these sound like you?
Are you hoping to get your team to JUST DO THEIR JOBS?
It seems everything gets done better and quicker if you do it yourself.
You try to do it all but constantly feel overwhelmed and resentful.
Fed up with all of the drama, bickering and complaining?
Ever feel like hiding from all of it forever?
That employee drama is costing you WAY more than your mood! Let’s talk Dollars!
I’ve been helping leaders just like you defeat their team drama for more than 15 years.
And, let me just say, I use the term Drama very loosely –
Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be. You need a team laser focused on serving your customer, clients, or patients…….
Why have I made it my mission to help leaders Defeat Drama? Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way. Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!
Studies show that each employee wastes at least 2 ½ hours per week dealing with drama.
And I’ll place emphasis on AT LEAST here. Over the course of more than 15 years I’ve seen the collateral damage that happens around drama. But….let’s move forward with a simple calculation to illustrate the cost of drama at just an average of 2 ½ hours per week per employee.
Let’s keep it simple with a team of 25 employees making $18.00 per hour.
25 employees x 2.5 hours = 62.5 hours per week invested in team drama
Now, let’s multiply those 62.5 hours times an average hourly rate of $18.00 – Keep in mind, you are likely spending MORE than than per hour on at least some of your employees, if not all. We could also calculate an hourly cost of paid benefits…….But, again, let’s keep it simple.
So $18 multiplied by 62.5 hours gives us a grand total of $1,125 per week invested in team drama!
Soak it in for a minute. Is that where you want to spend your money?
But wait……It gets even worse. Let’s multiply that weekly expense by 52 weeks. How much is this hypothetical team spending on drama for the year? $58,500 WASTED on Team Drama!!
What could you do with an extra $58,500?
Keep in mind this is JUST what you’re spending on time invested in on the act of distraction. The total cost is MUCH higher if you add in lost productivity, less business, more customer service issues! And, if you have high drama, not only is your team investing more of your dollars into drama but they are likely driving away your good employees. Higher turnover means more dollars to replace people. And, your best people have more options and are more likely to get burned out.
This is hypothetical. I encourage you to do the same math for your organization. Use average hourly rate (turn an annual salary to hourly by dividing by 2080 hours) or use each person’s actual hourly rate multiplied by 2.5 and then 52 to give you the annual cost.
What’s your number?
If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Session to claim yours now.
I’ve been helping leaders just like you defeat their team drama for more than 15 years.
And, let me just say, I use the term Drama very loosely –
Because to me, when it comes to business, Drama is ANYTHING that shifts focus away from where it needs to be – You need a team laser focused on serving your customer, clients, or patients…….
Why have I made it my mission to help leaders Defeat Drama? Because passionate entrepreneurs, family businesses, and non-profits have important work to fulfill and too often drama stands in the way. Drama zaps energy, shifts focus AND WORSE – Costs WAY more money than you know!
Again, If you’re ready to take action I have few spots left in my calendar this week for a free 30 minute leadership breakthrough consultation GO TO DefeatTheDrama.com/Call to claim yours now.
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
Direct download: 160_How_many_dollars_Do_You_Lose_to_Drama_edit.mp3
Category:leadership -- posted at: 1:00am EDT |
Thu, 4 March 2021
EP 159 Lyn Lindbergh
COUCH to ACTIVE https://www.couchtoactive.com
Lyn Lindbergh is the creator of COUCH to ACTIVE. She is an award winning author and host of the podcast, COUCH to ACTIVE. Lyn helps people finally conquer the couch and become the active person they've been longing for. Her heart is focused on the people who face unique health and personal issues that make exercise more difficult than the average person.
Lyn spent 20 years working in corporate and she was a single mom for 10 years. In her heart she knew she was an entrepreneur but felt stuck despite her success. Three weeks after starting the groundwork for Couch to Active she was laid off. lyn hopes to change attitudes towards exercise. According to the cdc 80% of people dont get enough exercise to stave off preventable diseases.
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
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Mon, 1 March 2021
Congratulations on the choice to invest in you and your business My hope is that you are taking in the information I share here and then getting in action Digest NO analysis paralysis
Today I’m going to cover……….a mindset shift strategy The goal is that by the end of our quick time together you will have the motivation needed to hurdle into the discomfort of change and the specific steps to take if this area is a challenge for you I know from questions I’ve received and work with thousands of leaders over years that increasing team follow through is a focus for many Over the course of almost 30 years I have worked with MANY leaders who love to keep everyone happy – great goal – but it doesn’t always jive with leadership…..or parenting for that matter – and there are, ironically, some similarities The goal is the find business success – and it isn’t always possible to achieve that AND keep everyone happy – that’s Reality I always say, you are who you are in your work and in your life – we can work on one and we’ll impact both. This has tended to hold especially true when it comes to people pleasing - Here are some clues that you might be avoiding conversations or messages that might make people mad
If this is you - you are not alone! I can’t count the number of times I’ve had clients tell me, I just want everyone to be happy. I’m just really nice. Generally, what are they doing to try to keep everyone happy? avoiding tough conversations, lying, withholding information, manipulating circumstances, saying yes to way too many tasks……which all lead to overwhelm, resentment, frustration. And there are many unintended consequences, beyond the personal build-up of resentments, overwhelm, frustrations, disappointments, chaos that comes with trying to keep everyone around you happy so that you can feel okay. The lost energy spent to track modified messages, make things happen covertly, stuffing true feelings while plastering a smile. Yes, beyond these personal consequences are these: Unintended Consequences: You Rob Others of their Opportunity to Excel – They have no idea you’d like them to do better or be different. By staying silent or complaining only to others you are robbing them of the chance to choose different actions. How often are you saying, I just don’t have time to have that correction conversation? You are Effectively Allowing Employees to Make Decisions for the Business If they show up late, leave early or take longer lunches they are setting work hours If they fail to follow the processes you’ve outlined or use the new piece of equipment they are designing how work should happen If they are staying on cell phones, having bad attitudes with your customers or patients, they are making those business decisions for you. If they decide deadlines by missing yours – those are business decisions they are making And it is highly likely that your employees
People can’t trust you: – Yep, that’s right! Whether it’s just a deep down feeling they carry or something they know to be true for certain, those around you can’t trust your words. You say you are fine, but are you really? You say you can help, but will you actually show? You say you’re happy with their achievements, but have they really done enough? So many of my clients have been in this situation – in every instance once they started speaking up transformation happened – quickly Angry employee story – resigned Another instance – after some push back – during the period of transition when they thought they could still make the rules – employee got on board – productivity up! Investment in a good employee saved and ROI increased as work aligned with business objectives Do you feel motivated to make the change that you must? Here are 5 Steps to Stop Your People Pleasing
Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet
Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders
Direct download: 158_Leading_While_Your_Message_Makes_Some_Mad_edited.mp3
Category:leadership -- posted at: 10:12am EDT |